--- title: Terms & Conditions description: The agreement for using Artificial Poets products. Effective August 6, 2026. url: https://preview.artificialpoets.com/terms/ site: Artificial Poets type: page date: 2026-07-29T19:50:48+00:00 modified: 2026-08-10T03:43:41+00:00 author: Matías Sanchez Moises --- # Terms & Conditions The agreement for using Artificial Poets products. Effective August 6, 2026. These Terms and Conditions (the "Terms") are an agreement between Artificial Poets, Inc., a Delaware corporation ("Artificial Poets," "we," "us"), and you. They govern your use of our websites, products, and services, including PoeHost, the Artificial Poets Platform, a13s, InboundMode, OutboundMode, Intent Analysis, our documentation sites, and our APIs (together, the "Services"). By creating an account, clicking to accept, or using the Services, you agree to these Terms. If you are using the Services for an organization, you represent that you have authority to bind that organization, and "you" means the organization. If your organization has a signed agreement or order form with us (for example, an enterprise subscription), that agreement controls where it conflicts with these Terms. ## The short version - You keep ownership of your content. We need a limited license to host and process it, purely to run the Services for you. - You own the AI outputs we generate for you, and you are responsible for reviewing them before relying on them. - Fees are your subscription plus any metered usage (such as AI tokens), billed as described in your plan. - Use the Services lawfully; do not abuse them or send spam through them. - Open source components we publish are governed by their own licenses, not these Terms. - The Services are provided as is, our liability is capped, and disputes go to individual arbitration under Delaware law (you can opt out of arbitration within 30 days). The full Terms below are what govern. ## 1. Eligibility and accounts You must be at least 18 and able to form a binding contract. The Services are built for business and professional use. You are responsible for your account: keep your credentials confidential, keep your information accurate, and tell us promptly at [legal@artificialpoets.com](mailto:legal@artificialpoets.com) if you suspect unauthorized use. Organizations control their own workspaces, including inviting members, assigning roles, and removing access; members act on the organization's behalf. ## 2. The Services; changes; beta features We provide the Services described in your plan or order form. We improve the Services continuously and may add, change, or remove features; if a change materially reduces the core functionality you pay for, you may cancel and receive a pro-rated refund of prepaid, unused fees for the affected Service. Features labeled alpha, beta, preview, demo, or early access are provided for evaluation, may change or be withdrawn at any time, may be incomplete, and are excluded from any support or service commitments. ## 3. Fees, billing, and taxes **Subscriptions.** Plans are billed in advance on the cycle you choose. Except where these Terms or your order form say otherwise, fees are non-refundable. **Metered usage.** Some Services meter usage, such as AI token consumption, and bill it in arrears at the rates shown in your plan. To protect you from runaway costs, plans include usage allowances and spend limits; when a limit is reached, the metered feature pauses until the period resets or you raise the limit. **Payment.** Payments are processed by our third-party payment processor; invoices are payable per their stated terms. If an amount is past due, we may suspend the affected Services (including AI features) until the balance clears, after notice. You are responsible for applicable taxes other than taxes on our income. **Price changes.** We may change pricing with at least 30 days' notice; changes take effect at your next renewal. **Cancellation.** You can cancel any time, effective at the end of the current billing period. Access continues through the period already paid. ## 4. Your content "Customer Content" is everything you or your users submit to the Services: websites, databases, posts, media, campaigns, conversations, files, and data from accounts you connect. **You own it.** We claim no ownership of Customer Content. **License to us.** You grant us a worldwide, non-exclusive license to host, store, copy, process, transmit, display, and back up Customer Content, solely as needed to provide, secure, and support the Services, to meter usage for billing, and as described in our Privacy Policy. This license ends when the content is deleted from the Services, except for backups held for their scheduled window and records we must keep by law. **Your responsibilities.** You are responsible for Customer Content: that you have the rights to use it, that it is lawful, and that your own collection of data from your users and visitors complies with the laws that apply to you, including having your own privacy policy where required. **Our access.** Our staff access Customer Content only to provide, secure, and support the Services, or with your permission. **Data use and model training.** Our data practices, including the default described here, are set out in the Privacy Policy: by default we collect usage data and analytics and may use de-identified, aggregated data to improve the Services and train our own models; we do not use Customer Content or your end users' personal information to train models unless your organization opts in. ## 5. AI features and outputs The Services generate content and take actions using artificial intelligence, including third-party models. **Outputs are yours.** As between you and us, and to the extent we hold any rights in them, we assign to you our rights in the outputs the Services generate for you ("Outputs"). Because models can produce similar results for similar requests, we cannot promise Outputs are unique, and other customers may receive similar Outputs. **Verify before you rely.** AI can be wrong, incomplete, or biased. Outputs are not professional advice. You are responsible for reviewing Outputs before publishing them or acting on them, and for how you use them. **Agent actions.** Some features can take actions in connected accounts you authorize (for example, updating an analytics property or managing a campaign). You control what is connected and what is permitted, and you are responsible for actions taken with the permissions you grant. Revoke access at any time by disconnecting the account. ## 6. Acceptable use Do not, and do not allow others to: - Break the law, or infringe anyone's intellectual property, privacy, or other rights - Upload or distribute malware, or attempt to probe, breach, or disrupt the Services or anyone else's systems - Send spam or any email that violates applicable law (including CAN-SPAM) through the Services; email you send must go to recipients who have consented where consent is required, and honor unsubscribes - Misrepresent the origin of content, or impersonate any person or organization - Circumvent usage limits, metering, or access controls, or share credentials - Resell, sublicense, or provide the Services to third parties as your own offering, except as your plan or an agreement with us allows - Scrape or bulk-extract data from the Services outside the documented APIs - Use the Services to build a competing product by systematically copying their features or data - Use the Services for high-risk activities where failure could lead to death, personal injury, or severe damage We may suspend or limit access immediately where we reasonably believe an account threatens the security or integrity of the Services or others, and we will restore it once the threat is resolved. ## 7. Third-party services and connected accounts The Services interoperate with third-party platforms (for example Google, Meta, Slack, Microsoft, and WhatsApp). Your use of those platforms is governed by their terms, and you are responsible for complying with them. We are not responsible for third-party platforms, their availability, or changes they make. Connecting an account authorizes us to access it as needed to provide the features you use. ## 8. Hosting-specific terms (PoeHost) - You are responsible for your website and everything on it: content, themes, plugins you install, and its compliance with law, including toward your own visitors. - Backups are taken and retained per your plan. Restores are available through the Services; test what matters to you. - Plans include resource allocations (visits, storage, bandwidth). We will not silently degrade your site: if you consistently exceed your plan, we will contact you about upgrading. - We may apply protective measures (for example caching, security rules, or malware remediation) to keep your site and the platform healthy. - Software we install on hosted sites to provide the Services is licensed to you for use with the Services and remains ours or our licensors'. ## 9. Domain registration Where you purchase a domain through the Services, we register it through our registrar account on your behalf. You are the beneficial owner of the domain: you direct its use, renewal, and disposition. On your request and subject to registry rules (including ICANN transfer windows), we will transfer the domain to a registrar account of your choosing or update the registrant to you. Keep your renewal payments current; expired domains can be lost or incur redemption fees set by registries. ## 10. Open source and trademarks Some of our software is published under open source licenses (for example Apache 2.0, or GPLv2 or later for WordPress plugins). Those licenses, not these Terms, govern your use of that code, and nothing in these Terms limits rights they grant you. No trademark rights are granted by these Terms or by any open source license. Artificial Poets, PoeHost, a13s, InboundMode, OutboundMode, Intent Analysis, PoeticUI, and our logos are marks of Artificial Poets, Inc. ## 11. Our intellectual property; feedback We and our licensors own the Services, including software, models, interfaces, and documentation. We grant you a limited, non-exclusive, non-transferable right to use them per these Terms and your plan. If you send us feedback or suggestions, we may use them without restriction or obligation. ## 12. Confidentiality Each of us may learn non-public information of the other through the Services ("Confidential Information"). Each of us will protect the other's Confidential Information with reasonable care, use it only as needed under these Terms, and not disclose it except to personnel and advisers under confidentiality obligations, or where required by law with notice where permitted. ## 13. Privacy and data protection Our Privacy Policy ([artificialpoets.com/privacy-policy/](/privacy-policy/)) describes how we handle personal information and is part of these Terms. Where you need a data processing agreement covering personal data we process on your behalf, contact [legal@artificialpoets.com](mailto:legal@artificialpoets.com) and we will put one in place. ## 14. Publicity We may identify you by name and logo as a customer in our marketing. If you prefer we do not, email [legal@artificialpoets.com](mailto:legal@artificialpoets.com) and we will stop. ## 15. Term, suspension, and termination These Terms apply while you use the Services. Either party may terminate for material breach if the breach is not cured within 30 days of notice. We may terminate or suspend immediately for violations of section 6, for non-payment after notice, or where required by law. **After termination.** Your access ends. For 30 days after termination, we will make your Customer Content available for export in a reasonable format on request. After that we delete it in the normal course, per the retention windows in the Privacy Policy. Sections that by their nature should survive (including 4 ownership, 10 through 12, 16 through 18, and 19) survive. ## 16. Disclaimers The Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Services will be uninterrupted, error-free, or that Outputs will be accurate or reliable. Service level commitments exist only where an order form grants them. ## 17. Limitation of liability To the fullest extent permitted by law: neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, data, or goodwill, even if advised of the possibility; and each party's total liability under these Terms is capped at the greater of $100 and the amounts you paid us for the Services in the 12 months before the claim. These limits do not apply to your payment obligations, your breach of section 6, either party's breach of section 12, or your indemnification obligations, or to liability that cannot be limited by law. ## 18. Indemnification You will defend and indemnify Artificial Poets against third-party claims arising from Customer Content, your use of the Services in violation of these Terms or law, or your violation of third-party rights, and pay resulting damages, settlements, and reasonable costs. We will notify you promptly of any claim and reasonably cooperate at your expense. ## 19. Governing law and dispute resolution These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws rules. **Talk first.** Before filing a claim, either party will send notice to the other (for us: [legal@artificialpoets.com](mailto:legal@artificialpoets.com)) describing the dispute, and both will try in good faith to resolve it within 30 days. **Arbitration.** Any dispute not resolved informally will be finally settled by binding arbitration administered by the American Arbitration Association under its rules, by a single arbitrator, in English. Judgment on the award may be entered in any court with jurisdiction. Either party may instead bring an individual claim in small claims court, and either party may seek injunctive relief in the state or federal courts located in Delaware for infringement or misuse of intellectual property or Confidential Information. **No class actions.** Disputes will be resolved only on an individual basis. Neither party may participate in a class, consolidated, or representative action, and the arbitrator may not consolidate claims. **Your right to opt out.** You may opt out of this arbitration agreement by emailing [legal@artificialpoets.com](mailto:legal@artificialpoets.com) within 30 days of first accepting these Terms, with your name and organization. If you opt out, disputes will be resolved in the state or federal courts located in Delaware, and both parties consent to their jurisdiction. ## 20. Changes to these Terms We may update these Terms. For material changes we will give at least 30 days' notice by email or through the Services before they take effect; other changes take effect when posted. If you do not agree to a change, cancel before it takes effect; continued use after the effective date is acceptance. The current version always lives at [artificialpoets.com/terms/](/terms/). ## 21. General - **Notices.** To us: [legal@artificialpoets.com](mailto:legal@artificialpoets.com), or Artificial Poets, Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, USA. To you: the email on your account. - **Assignment.** You may not assign these Terms without our consent, except to a successor in a merger or sale of substantially all assets, with notice. We may assign them to an affiliate or successor. - **Entire agreement.** These Terms, your plan or order form, and the policies they reference are the entire agreement and supersede prior discussions. - **Severability and waiver.** If a provision is unenforceable, the rest stands. Not enforcing a provision is not a waiver. - **Force majeure.** Neither party is liable for delay or failure caused by events beyond its reasonable control. - **Export and sanctions.** You will comply with United States export control and sanctions laws and represent that you are not barred from receiving the Services under them. - **Independent parties.** Nothing here creates a partnership, agency, or employment relationship. Questions about these Terms: [legal@artificialpoets.com](mailto:legal@artificialpoets.com).